REALTOR® Code of Ethics
Learn more about the high standards for professional conduct you’ve pledged to uphold as a member of the National Association of REALTORS®.
Enforcement
Protects and promote professional standards for Realtors® with Code of Ethics enforcement as well as mediation and arbitration services.
Code of Ethics Enforcement
If you believe a Realtor® has violated one or more articles of the Code of Ethics, filing a complaint may be an option. Learn about the process.
Mediation
Solve disputes with the assistance of a neutral mediator as a free conflict resolution alternative to litigation or formal arbitration.
Mandatory Arbitration
In this process parties in a dispute have agreed in advance to let an unbiased hearing Panel resolve any real estate related dispute arising between a:
Realtor® member and principal who participates in a board’s MLS, but is not a board member Realtor® in dispute with a Realtor® or Realtor®
Associate at your firm or another firm
Non-member broker or licensed or certified appraiser who participates in the board’s MLS
Voluntary Arbitration
With this process parties in a dispute agree to let an unbiased Hearing Panel resolve a real estate related issue arising between:
- Realtors® affiliated with the same firm
- Realtor® principals and non-member brokers
- Realtor® principals and their customers